Comments on: Answering the Social Phone http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/ A conversation about media & stuff Sat, 04 Feb 2012 02:26:27 +0000 http://wordpress.org/?v=2.2.2 By: 5 Steps to Thinking More Socially About Communications | davefleet.com http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-321 5 Steps to Thinking More Socially About Communications | davefleet.com Mon, 22 Nov 2010 19:57:34 +0000 http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-321 [...] questions with no response. If social media monitoring, as Marcel Lebrun says, is the equivalent of answering the social phone then not responding is like answering the phone then sitting on the line in [...] […] questions with no response. If social media monitoring, as Marcel Lebrun says, is the equivalent of answering the social phone then not responding is like answering the phone then sitting on the line in […]

]]> By: Set Yourself Apart In The Tough Times | davefleet.com http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-239 Set Yourself Apart In The Tough Times | davefleet.com Wed, 22 Jul 2009 12:01:48 +0000 http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-239 [...] you can listen to people (Marcel Lebrun calls it “answering the social phone“). You can explain things more clearly so people understand the issues. You can fix mistakes. [...] […] you can listen to people (Marcel Lebrun calls it “answering the social phone“). You can explain things more clearly so people understand the issues. You can fix mistakes. […]

]]> By: Media Philosopher » Master of your (Social) Domain! http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-59 Media Philosopher » Master of your (Social) Domain! Fri, 10 Oct 2008 02:54:44 +0000 http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-59 [...] using the social web which (to make the point) I called the Social Phone in a previous post, “Answering the Social Phone“. My friend Chris Brogan liked the analogy and articulated it much better than I in his post, [...] […] using the social web which (to make the point) I called the Social Phone in a previous post, “Answering the Social Phone“. My friend Chris Brogan liked the analogy and articulated it much better than I in his post, […]

]]> By: 6 Consulting » Lead Story » Consumers are shouting http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-53 6 Consulting » Lead Story » Consumers are shouting Tue, 19 Aug 2008 15:14:43 +0000 http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-53 [...] listening to and engaging with the social web, or what we like to call, answering the “social phone”, quickly face the same challenges.  They are expected [...] […] listening to and engaging with the social web, or what we like to call, answering the “social phone”, quickly face the same challenges.  They are expected […]

]]> By: Consumers are shouting into your brand’s “social phone” | Power Shift - Social Media Blog http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-52 Consumers are shouting into your brand’s “social phone” | Power Shift - Social Media Blog Tue, 19 Aug 2008 13:02:46 +0000 http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-52 [...] listening to and engaging with the social web, or what we like to call, answering the “social phone”, quickly face the same challenges.  They are expected [...] […] listening to and engaging with the social web, or what we like to call, answering the “social phone”, quickly face the same challenges.  They are expected […]

]]> By: What I learned from Mesh ‘08 | PR Cogitations http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-42 What I learned from Mesh ‘08 | PR Cogitations Fri, 23 May 2008 04:09:24 +0000 http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-42 [...] at their “point of need”. Geez..I need to get it down to 3 words like that. Any who..here, here and here..you’ll find the the posts I’m talking about. Super interesting read [...] […] at their “point of need”. Geez..I need to get it down to 3 words like that. Any who..here, here and here..you’ll find the the posts I’m talking about. Super interesting read […]

]]> By: Keith Bilous http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-41 Keith Bilous Wed, 21 May 2008 18:01:42 +0000 http://www.mediaphilosopher.com/2008/04/14/answering-the-social-phone/#comment-41 Marcel, I had a similar experience as of late with Linked In. I had emailed customer service to no avail but when I posted on my blog, which then made it to Twitter, I had a response from Linked In within 30 minutes. I am not sure if it was a coincidence or not but they sure responded fast the moment I picked up the "social phone" and yelled to the world I wasn't pleased with Linked In. Marcel,

I had a similar experience as of late with Linked In. I had emailed customer service to no avail but when I posted on my blog, which then made it to Twitter, I had a response from Linked In within 30 minutes. I am not sure if it was a coincidence or not but they sure responded fast the moment I picked up the “social phone” and yelled to the world I wasn’t pleased with Linked In.

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