http://www.mediaphilosopher.com/2008/10/09/master-of-your-social-domain/ A conversation about media & stuff Fri, 30 Jul 2010 10:40:49 +0000 http://wordpress.org/?v=2.2.2 http://www.mediaphilosopher.com/2008/10/09/master-of-your-social-domain/#comment-60 Warren Sukernek Fri, 10 Oct 2008 04:43:21 +0000 http://www.mediaphilosopher.com/2008/10/09/master-of-your-social-domain/#comment-60 Marcel, I think you are right about the need for both customer support and PR to take a lead role in social media. A recent study by Cone suggests that 93% of social media users expect companies to have a presence in social media as they want to engage with brands online, http://twurl.nl/xudce1 Marcel, I think you are right about the need for both customer support and PR to take a lead role in social media. A recent study by Cone suggests that 93% of social media users expect companies to have a presence in social media as they want to engage with brands online, http://twurl.nl/xudce1

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